Products from Keyceo Tech Co., LTD, including rohs headphones, are always of the highest quality. We have set strict standards for selecting raw materials as well as the materials suppliers, making sure that only high-quality materials are used in the production of the product. We also adopt the Lean system in the production practice to facilitate the consistent quality and ensure zero defects of our products.
While establishing Keyceo, we have been always considering improving the customer experience. For example, we constantly monitor customer experience through new network technologies and social media. This move proves the most effective ways to get feedback from customers. We have also launched a multi-year initiative to do customer satisfaction research. Customers have a strong intention to make repurchases thanks to our high level of customer experience we provide.
To improve customer satisfaction while purchasing rohs headphones and suchlike products, the 'Keyceo Code of Conduct' has been established, stressing that all employees must act with integrity and exhibit the utmost sincerity in the following three areas: responsible marketing, product standards, and protection of customer privacy.