The team of in-house designers responsible for gaming keyboard mouse and headset combo and suchlike products in our company - Keyceo Tech Co., LTD are leading experts in this industry. Our design approach begins with research – we will conduct a deep dive of goals and objectives, who will use the product, and who makes the purchasing decision. And we leverage our industry experience to create the product.
Before deciding on building our own brand Keyceo, we have been fully prepared to take the plunge. Our brand awareness strategy focuses on attracting the attention of customers. Through establishing our own brand website and social media, like Facebook and Twitter, the targeted consumers all over the world are able to find us easily in various ways. We spare no efforts to provide products with high quality and competitive price and offer the flawless after-sales service, so that we can win the favor of customers. By cause of the word-of-mouth, our brand reputation is expected to expand.
Remarkable customer service is a competitive advantage. To improve our customer service and give more effective customer support, we offer periodical training to our customer service members to develop and fine-tune their skill and to expand their know-how of products. We also actively solicit feedback from our customers through Keyceo, strengthening what we did well and improving what we failed to do well.