One important reason for the success of gaming computer keyboard and mouse is our attention to detail and design. Each product manufactured by Keyceo Tech Co., LTD has been carefully examined before being shipped with the help of the quality control team. Thus, the qualification ratio of the product is greatly improved and the repair rate is dramatically decreased. The product conforms to the international quality standards.

Our top priority is to build up confidence with the customers for our brand - Keyceo. We are not afraid of being criticized. Any criticism is our motivation to become better. We open our contact information to customers, allowing customers to give feedback on the products. For any criticism, we actually make efforts to rectify the mistake and feedback our improvement to customers. This action has effectively helped us build long-term trust and confidence with customers.

Frequently the after-sales service is the key to brand loyalty. Except for offering products with high cost-performance ratio at Keyceo, we focus attention on improving customer service. We hired experienced and highly educated staff and built an after-sales team. We lay out agendas to train workers, and conduct practical role play activities between co-workers so that the team can acquire proficiency in both theoretical knowledge and practical exercise in serving customers.